The LiftSeat Guarantee

You can count on LiftSeat for safe, reliable and comfortable toileting assistance. Our patented LiftTekTM Core Assistive Technology --the science supporting LiftSeat -- ensures optimal support throughout the sit-to-stand motion path. Our advanced, heavy-duty electric motor will deliver years of smooth, silent assistance. That's why your LiftSeat powered toilet lift is backed by our 100% satisfaction guaranteed promise.

Under our 100% Satisfaction guarantee policy, you will have 5 days to evaluate the functionality of the LiftSeat, the proper fit of the LiftSeat in your space, and to ensure the product meets your expectations. If you are not completely satisfied with the product, it can be returned to LiftSeat for a full refund, with no restocking fee and no return postal cost.* If you are satisfied with the LiftSeat, remove the tamper-proof seal and begin using our product for toileting. For hygienic reasons, the LiftSeat cannot be returned if the tamper-proof seal is broken and has been used for toileting.

In order to receive a full refund for the full purchase price, all returns must meet the following conditions:

  • LiftSeat was not used for toileting.
  • Tamper-proof tape on the LiftSeat top plate must be intact.
  • LiftSeat must be in new condition, e.g., no scratches, no damaged parts, no missing parts, no indication of usage.
  • LiftSeat must be returned in its original packaging and per the packaging instructions provided by LiftSeat.